Free Trial

Web-Based Remote Access With MSP360

Connect to Windows remote devices directly from your browser without installing an application on your computer.

Web-Based Remote Access With MSP360
Browser-based connections
Centralized management
Access multiple computers simultaneously
Designed for MSPs and businesses
Free with MSP360 Backup and RMM

Make the Most of Your MSP360 Connect Managed

To ensure the stable operation of a company, its IT infrastructure must work without interruption. In order to minimize risks, specialists need to be able to remotely connect to devices in order to quickly solve any problem that has arisen.

In this guide, we talk about why MSP360 Connect Managed is one of the best solutions for connecting to remote devices and share the best practices for using it.

Download Guide
Make the Most of Your MSP360 Connect Managed

Fast and Easy Access to Windows Devices via a Browser

Connect to Devices in a Snap

Access remote devices via a browser without installing the MSP360 Connect app on the computer you’re connecting from – just click the Connect button opposite the desired computer, and a new window will open.
Connect to Devices in a Snap

Access Multiple Computers at Once

Take advantage of the concurrent remote sessions – each new session will open in a separate browser window. This way you can manage multiple devices at the same time.
Access Multiple Computers at Once

Chat During a Session

With in-session chat, you can talk to a person working on a remote computer to which you are connected. This can be useful for several reasons, for example if you need to get some information or notify them about something.
Chat During a Session

Check Session Statistics

Keep track of all remote support sessions – responsible admins, what computer they connected to, when, and for how long. All you need to do is set the time period, and all the necessary data will be shown.
Check Session Statistics

Share Data Between Computers

You can easily share information, including passwords, both with and without the clipboard turned on. In the second case, the information will be pasted into the specified field but will not be saved to the clipboard.
Share Data Between Computers

Switch Between Multiple Monitors

Switch between multiple monitors during your remote sessions through the browser if you are connected to a computer with more than one monitor. Simply click on the monitor icon in the top menu and select the monitor you need.
Switch Between Multiple Monitors

Transmit Sound From the Remote Device

You can transmit all of the sounds from the remote computer including system sounds and sounds from applications – listen to music, watch videos playing on the remote device, and participate in meetings during a web-based remote access session.
Transmit Sound From the Remote Device

Transfer Files Between Two Computers

Using file transfer during web-based remote sessions, you can exchange files between your computer and a remote computer.
Transfer Files Between Two Computers

Keep Your Work Invisible

Hide the screen from the user and disable the user’s keyboard and mouse input in order to make discreet management changes on the remote system.
Keep Your Work Invisible

Free for MSP360 Backup Users

No additional license is required for MSP360 Backup users. Access remote devices through a browser totally free.
Free for MSP360 Backup Users

Frequently Asked Questions About Web-based Remote Access

Can several admins access one remote computer at the same time?
Yes, multiple admins can join one session.
What browsers and OS support web connection?

The following browsers and OS are currently supported:

- Chrome (Windows, Linux, macOS)
- Firefox (Windows, Linux, macOS)
- Edge (Windows, Linux, macOS)
- Safari (macOS)
Is it possible to establish multiple remote sessions at a time?
Yes, each session will be opened in a separate browser window. The number of remote sessions is unlimited.
Where can I find pricing details for web-based remote access?
Web-based remote access is part of MSP360 Connect. Also, web-based remote access as a feature is available for backup users for free. Visit our cost calculator to estimate the pricing for your environment.

Web-Based Remote
Access With MSP360

crozdesk
crozdesk-quality
g2-high-performer
g2-small-business